Privacy Policy

Thanks for shopping at UVANDUS. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products.

Definitions and key terms

For the Privacy Policy

  • Cookie: • all amount of data generated by a website and saved by your web browsers .it is used to identify your browser, provide any analytics, and remember information about you such as your language preference or login information.
  • Company: when the policy mentions Company, it refers to UVANDUS Farm Fresh Services LLP, Near IMA Hall, MavungalPanathoor road,Anandashrama P.O, Mavungal, Kanhangad, KasaragodDist, Kerala-671531, INDIA, that is responsible for your information under this Privacy Policy
  • Country: where owners/founders of UVANDUS are based, in this case is INDIA
  • Customer:refers to the company, organization or person that signs up to use the UVANDUS Service to manage the relationships with your consumers or service users.
  • Device:Any internet connected device such as a phone, tablet computer or any other device that can be used to visit uvandus and use the services,
  • IP address: Every device connected to the Internet as assigned by a number known as an internet protocol (IP) and address. These numbers are usually assigned in geographic blocks. An IP address can then be used to identify the location from which a device is connecting to the Internet.
  • Personnel:refers to those individuals who are employed by and is or are under contract to perform a service on behalf of one of the parties.
  • Personal Data:any information that is directly indirectly or in connection with other information including a personal identification number allows for the identification or identifiability of a natural person
  • Service:refers to the service provided to as echoed in the relative forms of and on the platform.
  • Third-party service:refers to advertisers contest sponsor promote and marketing and others who provide content or whose products or services we think may interest you
  • Website:UVANDUS, which can be accessed via this URL www.uvandus.com
  • You: a person or entity that is registered with UVANDUS to use the Services.

Return & Refund Policy

Thanks for shopping at UVANDUS. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products. As with any shopping experience, there are terms and conditions that apply to transactions at UVANDUS. We will be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at UVANDUS, you agree to the terms set forth below along with UVANDUS’s privacy policy. If there’s something wrong with the product you bought, or if you are not happy with it, you have to issue a refund and return your item. If you would like to return a product, the only way would be if you follow the next guidelines:

Refunds

We, at UVANDUS commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packed with utmost care. We do this to ensure that you fall in love with our products.
Sadly there are times when we may not have the product that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via online payment (not cash on delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that UVANDUS is not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Shipping

UVANDUS is responsible for return shipping cost. Every return shipping charge will be paid by UVANDUS, even if the item didn’t have the free shipping in the first place.

Product Availability and Limitations

Given the popularity and/or constraints of some of our products, UVANDUS may have to limit the number of products available for purchase. Trust us we’re building them as fast as we can. UVANDUS reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when UVANDUS confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, UVANDUS will cancel the order and refund your purchase price in full.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our return & refund policy and agree to its terms.

Changes to Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our services and policies. Unless otherwise required by law,those changes will be prominently posted here then,if you continue to use the service, you will be bound by the updated return and return policy. If you don’t want to agree to this or any updated return& refund policy,you can delete your account.

Contact Us

If for any reason, you are not completely satisfied with any goods or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

  • Via Email: customercare@uvandus.com
  • Via Toll Free number : 1800 891 4112